This week’s Every Day Hero

Congratulations to Joy Rowe from Heart of England Co-operative – nomination received from Janet Taylor-Rai and Nadine.

“Joy is a true professional, her dedication to the role of Community Funeral Director is second to none. She always put’s the bereaved families interests at the heart of everything she does. She also has a wealth of knowledge, and wisdom, which she is only too happy to share with colleagues.”

“Joy is always the ‘Go To’ person for advice and shares her wealth of knowledge with all colleagues, even those out of her division. Joy makes time to help everyone when they need it and goes above and beyond to help her families and colleagues every day and has sacrificed so much including annual leave to ensure families are never let down and other departments are covered when short of staff. She is always a ‘Joy’ to speak to and work with – no pun intended and I feel we are privileged to have such a wonderful and dedicated colleague working with us.”