Aftercare Activity

eFD coordinates aftercare activity for funeral and non-funeral actions, helping you improve your client satisfaction and advocacy.

Through reminders and tasks, users of the platform receive prompts to follow up with clients, and a suite of templated communications are available to encourage a lasting relationship. You or your managers can then review activity, with intuitive dashboard displays highlighting any opportunities or outstanding actions.

Where online reviews are the new word of mouth, use eFD’s automatically generated emails to encourage customers to leave a review on your chosen platform.