Regulation in Scotland – the new Funeral Director Code of Practice
Introduction:
In March 2025 the new regulations become law, meaning anyone in Scotland undertaking funeral business must adhere to the new code. Implementing reliable funeral management software can help meet these new requirements, easing the administrative load on your team, improving efficiency, and ensuring full compliance with record-keeping obligations.
eFD by Seker:
eFD is a fully cloud-based, end-to-end funeral management platform designed to streamline every aspect of funeral care. Trusted by hundreds of teams across the UK, eFD helps manage thousands of funerals each month. From the first call to final arrangements, including mortuary management, estimates, invoicing, donations, scheduling, and aftercare, eFD covers it all—already meeting the requirements of the upcoming regulations.
The new regulations – Making your life easier through changing times:
Our solution is built to align with the forthcoming legislation, ensuring your business remains compliant while adapting to industry changes. Below are four examples of how technology can support your team’s transition into this new regulatory landscape:
1. Electronic signatures
From March, funeral directors will be required to collect signatures upon removal of the deceased and when returning personal effects including jewellery. This is included in our software and captures a time/date stamp and logging the responsible team member – all in real-time.
2. Location of the Deceased
In accordance with the new code families must be informed of their loved one’s location and any changes in location. Our simple correspondence module allows for a templated email (or letter) to be generated in seconds, ensuring families are notified promptly.
3. Mortuary Management
The regulations introduce stricter guidelines for mortuary management, including accurate records of arrival, departure, and any procedures performed on the deceased. These records must be maintained for 5 years. eFD’s mortuary dashboard provides an easy-to-use, real-time view of all this data, including location and time in care, with the option to generate reports as needed. Our comprehensive mortuary dashboard shows all this information and more, in a simple real-time format to include location and time in care. This can be saved as a report or downloaded as needed.
4. Advice on Viewing
From March it is a requirement to document any advice given to families regarding visiting and record the outcome/response. As part of our deceased record all visits can be recorded along with advice given and the response.
Stay Ahead with eFD
By adopting eFD, your business will not only meet the new Funeral Director Code of Practice but also benefit from increased operational efficiency. Our solution is designed to help you navigate these changes seamlessly, creating time to care.
Get in touch today to find out how eFD can support your business during this time of transition. Please visit us at www.seker.co.uk or email efd@seker.co.uk